Business Orchestration and Automation Technologies (BOAT): Unlock Scalable Growth and Greater ROI

Oct 11, 2024 | Automation, Camunda, Nearshoring

In the ever-evolving world of business technology, the ability to seamlessly integrate and automate processes is more important than ever. That’s where BOAT (Business Orchestration and Automation Technologies) comes in. Introduced by Gartner, BOAT transforms how organizations manage their operations, helping them move beyond isolated automation tools to fully orchestrated systems.  

Continue reading to learn more about BOAT, its introduction, and how it can unlock new efficiencies for your business

What is BOAT?

BOAT stands for Business Orchestration and Automation Technologies and represents the convergence of multiple automation technologies into a unified approach. This includes Business Process Automation (BPA), Robotic Process Automation (RPA), Artificial Intelligence, Integration Platforms as a Service (iPaaS), low-code development platforms, etc. 

Instead of focusing on automation in silos, BOAT emphasizes the importance of orchestrating these various tools into a cohesive whole. By doing so, companies can automate and streamline end-to-end processes, making their operations more efficient, scalable, and resilient.  

Keep reading to discover more about the advantages BOAT can bring to your business. We will also demonstrate how NTConsult’s team of technology experts has developed a framework based on Gartner’s BOAT designed to accelerate results in less time and with a greater ROI

What Challenge Created the Need for BOAT?

Gartner introduced BOAT to address a common challenge in the automation landscape: fragmentation. As automation technologies increased, many companies adopted point solutions like RPA for specific tasks or low-code platforms for app development. However, these tools often remained disconnected from one another, leading to inefficiencies and complex integrations. 

BOAT acknowledges that while automation is a key driver of business agility, it only delivers full value when processes are orchestrated across platforms and technologies. By creating a unified framework for automation, Gartner highlights the importance of orchestrating these tools to reduce technical debt and enable more scalable, future-proof operations​. 

NTConsult & BOAT: Accelerating Results and Boosting Business

NTConsult enhances BOAT by providing tailored solutions, Camunda expertise (you will need a reliable platform to orchestrate everything, right?), and integration capabilities, ensuring businesses achieve seamless, scalable automation.  

We’ve developed our approach to Gartner’s BOAT, designed to help you and your company achieve your goals more efficiently. Our approach focuses primarily on:      

  1. Orchestration: Coordinating complex workflows across various systems and applications.   
  1. Connectivity: Integrating different systems, whether they are legacy systems, cloud-based solutions, or cutting-edge AI tools.   
  1. AI Integration: Incorporating artificial intelligence to enhance decision-making, automate complex tasks, and optimize processes.     

NTConsult’s BOAT Framework


Let’s explore how your business can benefit from NTConsult’s BOAT framework, powered by Camunda’s process automation capabilities.  

Process Orchestration with Camunda

We use Camunda to design, execute, and optimize even the most complex workflows, seamlessly integrating your systems – in other words: Process Orchestration with Camunda is the backbone of BOAT. By orchestrating processes with precision, we drive agility and scalability, helping your company unlock faster, more efficient outcomes that fuel growth and innovation. With the right orchestration, you’re not just streamlining operations – you’re setting the stage for exponential business success.   

Conversational AI Interacting with Documents and Processes

We harness Camunda’s process orchestration to integrate Conversational AI into your workflows. Camunda’s open architecture allows us to connect AI-powered chatbots that assist users in real time, guiding them through tasks and troubleshooting complex issues. This integration helps automate repetitive tasks and optimize workflows with minimal effort, improving efficiency and adaptability. This not only improves user productivity but also enables continuous process optimization, making workflows more adaptive and efficient.  

Intelligent Document Processing

In today’s fast-paced business environment, organizations handle vast amounts of unstructured data daily, often trapped in documents like contracts, invoices, and reports. Camunda’s robust workflow engine is a key enabler of Intelligent Document Processing (IDP) – we use Camunda to automate document intake, classification, and lifecycle management leveraging advanced technologies to automatically extract, classify, and process this data with precision.     

  • Automated Document Intake & Verification: Automate the intake, classification, and verification of documents during processes.  
  • End-to-End Document Lifecycle Management: Enhance processes by ensuring that documents are handled efficiently, securely, and in compliance with regulatory requirements.   
  • Intelligent Document Verification and Risk Scoring: Enhance the verification and risk assessment phases of processes.   
  • Process Modeling and Orchestration: LLMs with RAG to enhance modeling, decision-making, and automation within business processes.  

API Accelerators: Custom APIs and Connectors

Our API Accelerators are powered by Camunda’s friendly architecture, enabling the rapid integration of complex systems. With Camunda, we automate data exchange between different platforms, ensuring scalability and modularity in your applications. This approach delivers faster time-to-market and improved system performance without compromising adaptability.  

UI NoCode/ProCode Accelerators

Collaborating with Camunda, our UI Accelerators bring streamlined, user-friendly interfaces to your business processes. Our accelerators are designed to enhance Camunda’s User Tasks by providing intuitive and consistent interfaces, reducing task completion times, and increasing accuracy. Camunda’s flexibility allows us to tailor these interfaces to your needs, ensuring a fast and reliable user experience.  

BOAT: Advantages and Differentiators

BOAT delivers several advantages over traditional automation strategies. One of the most important benefits is end-to-end visibility across business processes. With multiple tools working in isolation, it’s difficult to gain a clear picture of how workflows progress from start to finish. BOAT enables this level of visibility, helping organizations identify bottlenecks, optimize processes, and improve overall efficiency. 

Another key differentiator is scalability. Many automation tools are effective for small, repetitive tasks but struggle to handle complex, multi-step processes that span departments or systems. BOAT provides the framework needed to scale automation across the entire organization, ensuring that companies can grow without being held back by fragmented or disjointed tools. 

Additionally, BOAT helps organizations avoid the technical debt that can accumulate when they over-invest in point solutions. As companies implement different automation technologies, the lack of orchestration can lead to overlapping functionalities, increasing maintenance costs and reducing the effectiveness of automation investments. BOAT prevents this by creating a cohesive, orchestrated ecosystem that maximizes the return on investment for automation technologies.

Unlock the Full Potential of BOAT Today!

Ready to transform your business with the power of BOAT? With our expert-developed framework based on Gartner’s BOAT, we can help you accelerate results, optimize processes, and maximize ROI. Don’t wait — experience the benefits of seamless process orchestration and automation now! 

Leave us a message in the quick form below, and our team will get in touch with you to explore how BOAT can drive your business forward! 

About NTConsult

We are a US-headquartered nearshore hyperautomation and custom software development company. As a talent-driven organization, we pride ourselves on assembling teams of highly skilled professionals with specialized knowledge in business process automation, end-to-end software engineering, and AI-powered solutions.    

Our developers and engineers work in your time zone, with real-time communication in English, bringing not only technical excellence but also industry experience, ensuring the highest quality of service delivery.  

As a Camunda Platinum Partner and a two-time winner of the Camunda Partner of the Year award for the Americas, we excel in orchestrating and automating complex business processes, using Camunda’s powerful suite of tools to transform your company, delivering faster, more reliable, and scalable results.  

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