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Agentic AI in insurance: boosting ROI with smart AI
The insurance sector is under growing pressure to modernize. Modernization concerns incremental automation, as well as to implement systems capable of autonomous, context-aware decisions. That’s where agentic AI stands apart. Unlike...
Agentic AI in Banking: boosting efficiency, risk control & ROI
Banks are actively seeking smarter automation models, ones that go beyond static workflows or opaque AI predictions. Agentic AI emerges as a powerful answer. Unlike traditional AI or rules-based RPA, agentic AI systems act with autonomy,...
Agentic AI in software testing: scalable, smart, and efficient
Agentic AI refers to a class of artificial intelligence designed to act with goal-driven autonomy and contextual understanding. Unlike traditional automation, which executes predefined instructions, agentic systems can perceive their...
Salesforce Sales Cloud: maximize ROI with smart implementation
Salesforce Sales Cloud is one of the most widely adopted platforms for managing B2B sales pipelines, customer relationships, and revenue growth. Built for scalability, it offers the tools to unify sales operations, enable data-driven...
Salesforce Service Cloud: scale enterprise support
Salesforce Service Cloud is one of the most robust platforms available for enterprise customer support. Designed for high-volume, high-complexity environments, it provides a flexible foundation for automation, omnichannel case handling,...
Camunda recognized as “Best-in-Class Orchestration” in Forrester’s 2025 DPA Report
We’re thrilled to share that Camunda, our official partner for process orchestration and automation, has once again been recognized for its leadership in this area. In the Forrester Wave™: Digital Process Automation Software,...
How Salesforce Agentforce redefines enterprise efficiency?
Salesforce Agentforce is an enterprise-grade AI platform designed to transform service operations. In high-stakes industries like banking and insurance, where regulatory pressure and operational scale converge, traditional automation is...
Business Process Automation: how to optimize enterprise operations?
In complex and AI-driven enterprise environments, Business Process Automation (BPA) has become a critical lever for operational excellence. While general automation and Robotic Process Automation (RPA) focus on task-level execution,...
Service-as-software: architecting AI-driven operations at scale
A structural shift is underway in enterprise operations. Traditional SaaS platforms were built for humans to operate tools and for knowledge workers to execute tasks. But the landscape is changing. Enter service-as-software: a model where...
Salesforce Media Cloud: scale, monetize & personalize
Salesforce Media Cloud is a purpose-built platform designed to meet the operational and commercial demands of modern media companies. Unlike generic CRMs, it addresses the complexities of content-driven organizations, helping them manage...
Salesforce implementation partner: how to choose the best?
Salesforce has evolved into a mission-critical ecosystem in enterprise environments, powering everything from customer relationship management (CRM) to compliance workflows and real-time business analytics. Yet, with its growing...
Agentic AI implementation: strategic guide for enterprises
Many organizations are experimenting with AI, but few are moving beyond isolated pilots and static chatbots. The real opportunity lies in agentic AI: systems designed to perceive, decide, and act autonomously beyond simply responding to...
ServiceNow implementation: scale faster with less complexity
Delivering fast, efficient, and compliant internal services is a baseline expectation. Yet, many enterprises still struggle with fragmented platforms and manual workflows that increase complexity and hinder scalability. ServiceNow has...
n8n enterprise: real automation for secure, scalable operations
In a digital landscape increasingly driven by automation, enterprises face a critical inflection point: how to scale complex workflows securely, efficiently, and without compromising compliance? Tools that once served well in startup labs...
How NASA uses Camunda 8 for mission-critical orchestration?
When people think of process automation, Mars doesn’t usually come to mind. But perhaps it should. Behind some of NASA’s most complex missions is a powerful orchestration engine also used by enterprises worldwide: Camunda 8. Whether it’s...
AI and Camunda in Telecom: smarter automation
In the fast-evolving telecommunications landscape, traditional automation is no longer sufficient to meet the demands of modern connectivity. As telecom operators navigate complex service ecosystems,...
Scaling Telecom operations with BOAT and Open Digital Architecture
The telecommunications industry is undergoing a significant transformation driven by the increasing demand for faster and more reliable services. As networks expand and services become more complex, telecom operators face operational...
Automation in digital operations: the key to scalable efficiency
Automation has evolved from a tactical IT tool to a strategic priority across enterprise environments. In modern digital infrastructures, the growing need for speed, scale, and consistency demands solutions that go beyond manual...
Telecom process orchestration: how automation enhances customer experience
In today’s competitive telecommunications industry, customer experience has become a key differentiator. With rising expectations, telecom providers must deliver seamless, efficient, and personalized interactions to retain customers and...
Camunda: what it is and how it optimizes process automation
Camunda is one of the most powerful platforms for process and decision automation used by leading enterprises around the world. But implementing it effectively — and generating real business...
5G deployment automation: how Camunda 8 transforms telecom rollouts
The telecommunications industry is rapidly evolving with the deployment of 5G networks, expected to surpass 7.7 billion connections by 2028 (GSMA Intelligence). While 5G brings unparalleled speed, low latency, and massive device...
Camunda 8 and eTOM: how to automate telecom operations efficiently
The telecommunications industry is evolving rapidly, with increasing service complexity, customer expectations, and the demand for automation. To stay competitive, telecom providers must integrate scalable automation solutions that align...
Maximizing ROI with Process Orchestration: Why It Pays to Automate
Businesses are under constant pressure to streamline operations, cut costs, and enhance service quality to stay ahead. Maximizing ROI with process orchestration has emerged as a key enabler of these goals, driving measurable financial...
Process Orchestration in Modern Banking: Transforming Financial Services
Financial institutions face mounting challenges—rising operational costs, outdated workflows, and ever-changing customer expectations. Without streamlined processes, inefficiencies pile up, regulatory risks increase, and customer...
Unlocking Process Automation in Telecommunications with Camunda 8
In an era of rapid digital transformation, telecommunications companies face immense pressure to deliver faster services, reduce operational costs, and maintain high levels of customer satisfaction. For that reason, process...
The Role of AI in Business Process Automation: Moving Beyond Rule-Based Automation
Businesses feel continually pressured to enhance efficiency, reduce costs, and meet evolving customer expectations. Traditional rule-based business process automation (BPA) systems have served well for routine, repetitive tasks, but they...
BOAT vs. Traditional Automation: Understanding Key Differentiators
Automation has become a critical driver of operational success, yet not all solutions are created equal. Traditional automation often struggles with complex workflows, limiting scalability and flexibility. Because of this challenge,...
Process Orchestration in TELCO: Maximizing ROI and Driving Growth
The telecommunications (TELCO) industry is under immense pressure to keep up with rapid technological advancements, increasing customer expectations, and complex network operations. Without an effective strategy to streamline workflows,...
Mitigating Risks in BPO: Ensuring Data Privacy and Security
Business process orchestration (BPO) enables seamless workflows and streamlined operations. However, this interconnectedness also increases the risk of data breaches, compliance failures, and unauthorized access. As organizations adopt...
10 Questions to Ask Before Choosing a Business Automation Partner
Business process automation has become more than just a trend—it’s vital in today’s fast-paced business environment. Selecting the right business automation partner can make or break your efforts to streamline operations, reduce costs,...
Optimizing IT Resources: The Strategic Advantage of Staff Augmentation
In an era of rapid technological advancement, businesses face ever-changing project demands that require flexibility and specialized IT resources. This scenario is where staff augmentation becomes a game-changer. By offering scalable and...
Unlocking Scalable Growth: From Monolithic to Composable Automation Solutions
Is your current automation platform creating bottlenecks with rigid architectures, proprietary tools, and limited adaptability to evolving market demands? These constraints can stifle innovation, hinder scalability, and leave your...
Integrating Camunda with AI: Enhancing Workflow Automation
Struggling to enhance efficiency and agility in your workflows? The integration of Artificial Intelligence (AI) into platforms like Camunda is transforming how businesses address these challenges. By merging Camunda's powerful process...
The Future Catalyst of Business Operations: BOAT for Scalable Growth
Business Orchestration and Automation Technologies (BOAT) help revolutionize companies facing complex challenges in today's dynamic market. This blog delves into how BOAT improves operational efficiency and scalability while equipping...
NTConsult at Money 20/20 – Financial Industry Event in the USA
Exciting news from Las Vegas! Sean is representing NTConsult at Money 20/20 USA, the largest financial industry event in the United States, where the future of finance is on full display. This incredible gathering brings together leaders,...
Business Orchestration and Automation Technologies (BOAT): Unlock Scalable Growth and Greater ROI
In the ever-evolving world of business technology, the ability to seamlessly integrate and automate processes is more important than ever. That's where BOAT (Business Orchestration and Automation Technologies) comes in. Introduced by...
Top Staff Augmentation FAQs Answered with Expert Insights
Considering staff augmentation for your business? It's a smart move! Finding the right talent can be a real challenge, but with staff augmentation, you can quickly expand your team with skilled professionals. In this article, we're...
The latest tech trends for 2024 and why they’re worth your attention
Let's dive into the latest tech trends for 2024 and why they're worth your attention. Keeping up with new trends and technologies isn't just about being modern; it's about making smart moves that can boost your bottom line and give...
Maximizing Efficiency and Growth with Staff Augmentation in IT
In today's fast-paced digital world, companies increasingly rely on technology to drive operations and achieve business goals. However, building an efficient and skilled IT team can be challenging and time-consuming. That's where...
Camunda Named as a Strong Performer in The Forrester Wave™: Digital Process Automation Software, Q4 2023
Camunda has made its debut in The Forrester Wave™: Digital Process Automation Software, Q4 2023 report, securing the position as one of the strong performers with the highest scores in critical criteria. Here's a closer look at Camunda’s...
Delivering Business Growth with Hyperautomation in 2024
In the fast-paced business landscape of 2024, achieving ambitious growth goals requires a strategic approach that embraces cutting-edge technologies. One such transformative force is hyperautomation, a game-changing concept that combines...
Want to make a Camunda 7 to 8 migration? Get to know our services!
Thinking about making a Camunda 7 to 8 migration? We have all the support you are looking for! Introduced at CamundaCon 2023, the process orchestration conference of the year, in New York, our "Camunda 8 Fast-track Service”, service...
CamundaCon 2025: come to the process orchestration conference of the year
NTConsult has proudly supported CamundaCon since 2023, sharing insights from real-world orchestration projects alongside global automation leaders. CamundaCon is an event organized by Camunda, bringing together top architects, IT...
Discover the Coolest Features of Camunda
On August 23rd, NTConsult hosted a webinar on the coolest features of Camunda! We had an intimate discussion with a Senior Camunda Architect and Developer, Emilio Oliveira, as well as a Senior Sales Engineer at Camunda, Kevin Coronato....
Pair Programming with Artificial Intelligence
Companies that need to accelerate their digital transformation are always looking for ways to make this process even faster. There is no time to waste; every delay in launching a product or solving an urgent problem might result in...
The Role of Artificial Intelligence (AI) in Digital Transformation
The connection between Artificial Intelligence (AI) and digital transformation is becoming more and more related as these technologies continue to develop. Although leaders may only refer to one of these developments when discussing this...
Embracing AI in Software Development: Forward-Looking Results
With the world speaking about Artificial Intelligence (AI) left and right, it's difficult to understand precisely where it can fit your organization. Maybe you aren't ready to fully automate some more conventional roles, but AI can do...
Using Camunda to Automate your Workflow for Document Recognition With OCR and AI
On June 9th, NTConsult hosted a webinar on how to use Camunda to automate workflows for document recognition using OCR and AI. Anwen Parmley, Customer Engagement Representative, hosted the event, and Marcelo Leopoldino, Senior...
Unlocking Success: Working with a Top Nearshore Software Development Company
When looking to improve your software development team, partnering with the right brand can make all the difference in achieving your goals efficiently and effectively. NTConsult, with its impressive 20 years of experience in the...
Technology Trends in The Insurance Industry: Reducing Costs and Increasing Efficiency
The insurance industry has been driven by innovation, and now, more than ever, technology plays a key role in driving the industry forward. According to a study by McKinsey & Company, more than 90% of insurers agree that...
How Open Banking is Reshaping the Banking Industry
Closed systems and proprietary technology have traditionally characterized the banking industry. However, in recent years, there has been a shift towards open banking, which allows third-party providers to access bank data and services...
Software Development for Financial Services Companies: Understanding the Main Challenges and Trends
The finance industry is undergoing a major digital transformation driven by the need for increased efficiency, agility, and competitiveness. As a sign of this evolution, the number of U.S. neobank customers rose to 20 million...
Process Orchestration: what is it, and what are the benefits?
The last few years have been marked by increased investments in business process automation in companies that have grown the most in their industries and accelerated digital transformation. No surprises there – automation helps...
Nearshoring benefits – The other side
When discussing nearshoring and its benefits, we always look at it from the point of view of the company hiring specialists or squads, but what about those who will fulfill these positions? What are the benefits of nearshoring for them?...
Shortage of software professionals? How to overcome the difficulty in finding IT professionals
The headache of every tech recruiter is finding software professionals promptly. This shortage is a bleak reality. According to the US Labor Department, by 2026 the technology sector will have 1.2 million open...
Camunda: How to go beyond platform adoption to achieve a high ROI
Every business manager knows that manual and slow processes hurt the company. Even with growing digital demand, many organizations still have inefficient processes or are limited by legacy systems. This situation prevents your teams...
Industrial digital transformation drives productivity and profitability
Companies that invested in information technology are the ones who best dealt with the crisis caused by the Covid-19 pandemic. Now, the market is recovering, and many organizations realized that digital transformation is no longer a...
Building an MVP with Camunda – Features, Top Questions and More
MVP is an abbreviation for “Minimum Viable Product” and refers to the initial stage of creating the first workable (and saleable) version of your business concept. In industries such as software development, the MVP can help the product...
Should I Buy or Build? Advantages of custom software development services
An "off-the-shelf software" is any digital solution produced on a large scale, developed for the mass market, with pre-defined modules and features. However, you must have read that this option is usually not the best, depending on your...
Transparency in public administration: business case in the government of Colombia
There is no doubt about it, health, safety, and education are important areas where government authorities should invest efforts to provide a better life for citizens. This is where transparency is crucial. One...
What is next for banks and financial services organizations after their initial digital transformation
A study carried out by Google and Boston Consulting Group revealed that banks are achieving 20% revenue increases and up to 30% cost savings after their first phase of digital transformation. Continue reading to understand how....
How to make process automation a reality in your company
The benefits of business process automation (BPA) are many, but careful planning is required to ensure proper implementation. Organizations that understand the automation culture are already achieving 389% ROI with the right...
Nearshore Agile Software Development: how to accelerate results while saving money
IT nearshoring with Latin America based software professionals is an attractive option for North American companies because of the close workday overlap, strong cultural fit and high English proficiency. Nearshore countries are also...
Omnichannel solutions: how can YOU improve YOUR customers’ experience?
Imagine this: A bill arrives in your home from a company that you are a customer of. The problem is that you already paid the bill. They appear to be charging you twice. You pick up your phone and think: “well, I’m going to...
How NTConsult helped one of the largest fitness chain in the United States on their business process automation journey
Over the last two decades, NTConsult has been expanding throughout North and South America by helping clients achieve their technology goals. In 2019, one of our challenges was for a technically complex project for a large North American...
Top 8 Questions about Camunda 8
Camunda is one of the world's leading process automation and orchestration platforms with a newly released version, Camunda 8! With this new cloud version, and boasting many new features, this version promises to further improve the...
NTConsult named 2022 Camunda Partner of the Year award in both North and South America!
NTConsult has been transforming itself into a leader in the software development world for almost two decades. Through this, there has been a huge emphasis on custom building digital solutions. For the last 10 years, Camunda, has been...
How your company can overcome the 5 biggest challenges in software outsourcing projects – Updated 2023
What if you could achieve scalability and expand the software development capability of your business, getting maximum return on investment? First, is very important to understand the biggest challenges in software outsourcing projects an...
NTConsult’s global expansion: design company acquisition, Camunda partner and partnership model
Vision and strategy are vital for companies that want to grow, especially in challenging times in which we face a pandemic and economic crisis. It is necessary to reinvent itself and find opportunities where most people only see problems....
3 Benefits of having a Partner in your company’s Digital Transformation
Working in an innovative way goes far beyond delivering a new product or service: it is about exploring ideas and concepts, looking for the out-of-the-box changes that allow you to operate from new and better perspectives. To build an...
Five Ways Staff Augmentation will drive your company to success
Hiring top candidates for your IT projects can be a challenge, find out how Staff Augmentation can set you free. What is Staff Augmentation? In a recent Everest Group study, 86% of companies mention...
The Impact of Software Development in the New Normal
Are you delivering continuous software innovation to your business? IT experts have embraced working remotely and distance collaboration has become the new normal for software development practices. The...
Why is digital transformation such a hot topic?
Digital transformation is ”the adoption of digital technology to created - or modify existing - services or businesses processes, through replacing non-digital or manual processes with digital processes or replacing older...
Nearshore vs Offshore: What is the best shore for me?
In the blink of an eye, the world has become remote. Digital transformation is part of every business and corporate strategy. Creating high-quality services and staying relevant in the market is what every company...
Nearshore Software Development: Outsourcing during COVID-19
The world continues to experience a period of massive shock. One of the most important effects of the COVID-19 crisis is that companies are being forced to accelerate their digital transformation efforts. So, how are things going...